About us

Siap Bali provides the finest quality poultry in Bali and Indonesian, which is produced to the specific needs of our clientele.

We are recognized by our customers and competitors as the leading poultry processor in Bali. By following the highest international hygienic and sanitation standards we are able to offer a product which is among the finest in Indonesia and Asia. Our production methods including the latest technologies available, which allow us to process all our poultry in an absolute humane and stress free way. Only birds from free range and semi free range farms, which grew up on natural feeds, will be sold and further processed.
A large proportion of our business is in line with the ever growing convenience food market, and as result we offer our clients products and cuts which are is processed to their needs and specification.
We are specialized in a range of poultries, especially chicken.
Innovative, creative, value for money, and foremost very consistent in our service are the strongest of our points.

Our client’s expectations are always exceeded due to our warm, caring, accommodating and professional employees who constantly provide genuine and consistent service.

We foster good relation ships with our owners by operating a profitable company and providing a good return of investment. We nurture good relation ships with the Government and local authorities, by promoting the culture of Bali, and always protecting the environment.

Our team of professionals always treats each other with genuine respect, and is commit to continue training and development. The company’s credo is the foundation of our success and will guarantee a terrific, challenging and rewarding future, as well as a happy costumer. As a result we see Siap Bali not only as a place of work, put also as a warm and positive working environment and consider ourselves a big happy family.

20 Basic principals of operation

• This Basics are known, owned and energized by all employees.
• Our motto is: “Treat customers the same way as you would like to be treated”. Practice teamwork to create a positive work environment.
• All employees shall practice the three steps of service.
• All employees will successfully complete Training, to ensure that everyone understands how to perform to the highest standards in their position.
• Each employee will understand his or her work area and the company’s goals as established in the mission statement.
• All employees will know the needs of their internal and external customers (costumers, guests and employees). Costumers expect you to accommodate there requests and orders to there fullest satisfaction and feel confident to get the best value for their money.
• Always introduce yourself.
• Any employee who receives a customer complaint “owns” the complaint. React quickly to correct the problem immediately. Make certain that the problem has been resolved to the customer’s satisfaction. Do everything you possibly can to never lose a costumer.
• Uncompromising levels of cleanliness are the responsibility of every employee.
• Uniforms are to be immaculate. Wear proper and safe footwear (clean and polished). Take prides and cares in your personal appearance (adhering to all grooming standards).
• “Smile – We are on stage”. Always maintain positive eye contact. Use proper vocabulary with our costumers. (Use words like, “Good Morning”, “Certainly”, “I’LL be happy to” and “My pleasure”).
• Be an ambassador of the company in and outside of the work place. Always talk positively. No negative comments.
• Any "costumer contact" is your chance to provide excellent service, offer other services and make a great impression. Always show interest what costumers are saying, listen carefully.
• Be knowledgeable of company information (hours of operation, products, added services etc.) to answer guest inquiries. Do suggestive selling and recommend our companies association with sister companies.
• Have a positive " can do" attitude never say "no".
• Use appropriate telephone etiquette. Answer within three rings and with a “smile”. When necessary, ask the caller, “May place you on hold”. Do not screen calls. Eliminate call transfers when possible.
• Do more then is expected of you, always be willing to do a little extra.
• When you offer and give quality service, costumers are more likely to use our services and products again and recommend our company to others.
• Each employee will continuously identify defects throughout the factory. Notify your supervisor immediately of hazards, injuries, equipment or assistance that you need. Practice energy conservation and proper maintenance and repair of company’s property and equipment.
• Protecting the assets of the company is the responsibility of every employee.